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Refund & Cancellation Policy | FitCulprit

1. Refund Policy

  • The consultation fee is non-refundable once payment is made.

  • Since this is a digital consultation service, refunds will not be provided for missed sessions or dissatisfaction with advice.

2. Cancellation & Rescheduling

  • You may reschedule your consultation at least 24 hours before the scheduled time.

  • If you fail to attend without prior notice, the session will be marked as completed, and no refunds will be issued.

3. Exceptional Cases

Refunds will only be considered under the following exceptional circumstances:

  • If a double payment was made due to a technical error.

  • If FitCulprit is unable to provide the consultation due to unforeseen circumstances.

  • Refund requests must be sent via email to [your email] with payment proof.

4. Processing Time

  • If eligible, refunds will be processed within 7-10 business days to the original payment method.

5. Contact Information

For any refund-related queries, contact us at:
📧 Email: fitculpritbyhora@gmail.com

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